SMS Light
$99/month
Includes up to 1,000 SMS segments per month.
One platform / priced by capacity
Choose your service-team capacity. Everything else is included.
Service Install is the AI-native front office for service shops. Email and web inquiries become accountable work across office, dispatch, field, billing, and management without separate feature bundles.
Included at every capacity
The always-on front office, not another disconnected tool.
Web and email intake
Web forms and email enter one accountable queue.
Customer and job context
Identity, sites, equipment, conversations, and history stay connected.
Front-office accountability
Every request has an owner, next action, deadline, and visible outcome.
Dispatch and field workflow
Requests, assignments, job progress, and closeout share one timeline.
Billing follow-through
Completed work, invoices, collection status, and exceptions stay connected.
Service Install works alongside your accounting, payment, and trade systems as the cross-channel front-office and accountability layer; it does not force a rip-and-replace.
Conservative owner math
What is one recovered job worth?
Use your own numbers. This is a planning estimate, not a savings promise. It assumes Service Install prevents missed or unbilled work and returns owner/admin time.
Illustrative monthly view
- Service Install price
- $499
- Recovered work
- $3,600
- Returned admin value
- $1,440
- Illustrative net
- $4,541
Break-even estimate: 1 recovered job. Assumes $45/hour admin value.
Optional communications layer
Add SMS when your shop is ready
Web intake is included in every Service Install tier. Choose an SMS package only if texting customers and technicians is part of your operating rhythm.
SMS Standard
$199/month
Includes up to 3,000 SMS segments per month.
SMS Pro
$399/month
Includes up to 8,000 SMS segments per month.
Straight answers
How is the price set?
By active technicians per branch — up to 5, 15, 30, or 50. Owners, dispatchers, service coordinators, office staff, managers, and the AI front office do not consume technician capacity. Need more than 50 technicians at one branch? Talk to the team for custom pricing.
Do smaller fleets get a cut-down version?
No. Live dispatch maps, customer ETAs, field work, equipment history, PM contracts, quotes, big-job costing, customer portals, EPA 608 and refrigerant recordkeeping, and owner reporting are open at every rate. There are no feature gates — the only thing that changes with fleet size is the price.
What happens when I add a technician or branch?
Add technicians within your selected capacity as you grow. When you open another operating location, contact us and we will configure the same connected platform around the new branch.
Is there a free trial?
No — and that is on purpose. The demo is solid and the product speaks for itself, so we do not hand a working system out for free. You pay your first month when you activate, complete private setup, and your shop opens after Service Install review within an activation window of up to eight business days. No trial, no free tier.
How long is the commitment?
Every capacity uses a fixed 12-month agreement. Choose monthly billing, or pay the year upfront to receive two months free on Team 5, Team 15, and Team 30—or three months free on Team 50. Your selected first payment starts setup; public shop surfaces remain closed until Service Install approves activation.
What is not included in the monthly rate?
Live maps and routing, customer ETA visibility, and EPA refrigerant recordkeeping are included platform capabilities—not paid add-ons. Data migration beyond your equipment records and customer list, custom integrations, and work outside the standard rollout are quoted up front on the order form.
Give your team an office that never sleeps.
Service Install answers calls, texts, web requests, and urgent service needs 24/7/365, so your people can stay focused on field work. Pay your first month, complete private setup, and open after Service Install review within an activation window of up to eight business days — no trial, no free tier.